Ok had a bespoke engagement ring which had lost one diamond and needed the main diamond resetting. I had visited many other jewellers so I knew the work was going to be expensive. Darren was recommended and when I visited him he was honest about the work that needed to be done and the timeframe. At the time I could not afford the full payout and he kindly allowed me to pay in agreed stages. This is a business with understanding and heart who know that customers have emotional attachment to their jewellery.